Removal of Virgin cable & external/internal Virgin box’s = Trip Hazard

[HSG75]

Hello,

My X tenant decided to have Virgin internet installed without my consent to my property, the cable runs from the front of my driveway in a green tube, which is not even buried properly in the ground causing a trip hazard, when maintaining the front garden.
The external box on the outside wall looks damaged & has been placed outside a bedroom wall & the internal box has been placed inside the bedroom wall by Virgin Media. I really need all of the Virgin Media cables & boxes removing as soon as possible please, this is preventing me from having a new driveway installed, & stopping me from decorating my toddler’s bedroom also future development, can anyone help me please, of removing these items?

[HSG75]

[Adri_G]

Hey HSG75, thanks for the posts and replies.

Sorry to see you could not post the photos as suggested above, has the advice from newapollo helped with resizing /converting them at all?
Do let us know if you need more help.

[HSG75]

Yes, it has.

Now have you seen the images?

[Adri_G]

Thanks for this reply and for posting the requested pictures HSG75!

This will help us understand more on the issue and report it correctly, I will message you here private now so we can share a few more details that are needed for this.
Please check the top-right corner of our forum and you should see a purple envelope. Click this and you'll see my message.