on 17-11-2021 09:36
I’ve been waiting over 5 months for my cheque, I’ve called several times to be told every time that they will re issue another cheque, I was with virgin media for 10 years and always paid my bills but when it comes to them owing me money it’s a different story!!!!
on 17-11-2021 11:39
Hi Dlhilton40, thanks for getting in touch.
Really sorry to hear you've been waiting so long for a refund, I understand this will be frustrating after getting in touch about it previously.
So we can help further I will contact you via PM - just look out for the purple envelope icon and we'll take it from there.
Tom