on 28-05-2022 20:20
I had referred a friend of mine to Virgin media. She was contacted and she took the connection also. But we both have not received any mail or credit for this refer a friend program. I would like to know when this will be done and whom should I contact for this.
Answered! Go to Answer
on 29-05-2022 16:52
Hi smrsait,
Thanks for coming back to the community, sorry to hear you and your friend have not received the payment.
For help with your referral account, and if you referred a friend after 12th March 2020, get in touch with Virgin Media’s referral partner Aklamio by calling them on
01576 820030 or sending an email to virgin-media@aklamio.com.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 28-05-2022 22:26
You should first confirm that you, and the person you referred, followed the correct process:
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 28-05-2022 23:14
We did the same process and I shared the link. The link shared was: http://aklam.io/i7Y6X3. And she used this link to get take the broadband connection.
on 29-05-2022 07:38
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 29-05-2022 14:39
Thank you for your reply.. Its more than 60 days now. To be precise more than 70 days. That is why I checked why we are not receiving it.. Even a mail has not been received.
on 29-05-2022 16:52
Hi smrsait,
Thanks for coming back to the community, sorry to hear you and your friend have not received the payment.
For help with your referral account, and if you referred a friend after 12th March 2020, get in touch with Virgin Media’s referral partner Aklamio by calling them on
01576 820030 or sending an email to virgin-media@aklamio.com.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 30-05-2022 18:22
Thank you for your reply.. I will do that and hopefully I will get a response..
on 31-05-2022 08:10
You're welcome smrsait. Please do reach out if you need any future assistance.
^Martin