on 20-06-2022 22:13
I signed up going to o2 store in Sheffield, I passed on my referral link/code I received from my friend to him but looks like he didn't applied the referral
and I haven't received it nor My friend has any notification. Can anyone here assist me with this?
Answered! Go to Answer
on 21-06-2022 08:29
Hi sonam90,
Thank you for reaching out to us in our community and welcome, sorry to hear you haven't received your recommend a friend credit, what services did you take at the O2 store?
Regards
Paul.
on 21-06-2022 08:29
Hi sonam90,
Thank you for reaching out to us in our community and welcome, sorry to hear you haven't received your recommend a friend credit, what services did you take at the O2 store?
Regards
Paul.
on 21-06-2022 09:02
Hi thank you for replying, It was Virgin Media Big bundle.
on 21-06-2022 11:13
Thank you, did you apply Via the link sent by the person who referred you?
Regards
Paul.
on 21-06-2022 11:23
Paul
It was done by person working in o2 shop and I passed the refer code to him assuming he will apply it.
on 21-06-2022 13:32
When a referral is done the person being referred has to apply for the services Via the link, you can find out more around our refer a friend scheme here.
Regards
Paul.
on 22-06-2022 07:57
Paul
Thank you for reply so that mean I won't get any referral bonus?
That mean o2/virgin media aget lied to me to get his commission?
Regards
on 22-06-2022 10:01
Hi sonam90,
We are sorry this happened, all referrals must be done as advised in the link in order to get the payments, once a referral has been done both parties would receive notification advising this had been done.
Regards
Paul.