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Refer a friend

HollyRezaie
Joining in

I have been sent an email to say I can bag a bigger bonus if I refer a friend. Please can you let me know at what stage you can claim this, is it after the installation date?

5 REPLIES 5

Client62
Legend

To avoid being played, one could expect the friend has to commence paying for a new service and has to exceed any cooling off period.

newapollo
Very Insightful Person
Very Insightful Person

Hi @HollyRezaie 

You should find the following page will answer most refer a friend questions

https://virginmedia.aklamio.com/ 

Basically though  the reward isn't payable if your friend cancels before installation or delivery, or within 14 days of either. (the cooling off period) providing they've registered correctly

You should then receive your reward 60 days after the end of the colling off period

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Chris_W1
Forum Team
Forum Team

Hi HollyRezaie, thanks for the message. This would commence following the cooling off period. please see the link provided by newapollo. ^Chris. 

Sorry Chris what will commence?

Travis_M
Forum Team (Retired)
Forum Team (Retired)

The credit would be applied once the cooling off period has concluded @HollyRezaie 🙂

Travis_M
Forum Team

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