on 24-05-2022 15:38
I referred my friend to virgin media back in November 2021 and yet I still haven't received anything. My friend now has her £50 credited but I don't. Can someone help as it's very frustrating.
Answered! Go to Answer
on 24-05-2022 21:38
It was through the community yes.
Its batman1234 on the forum.
Thanks
on 24-05-2022 17:18
Hi @Simetra973
There's lots of online help and answers to queries regarding refer a friend on the following two links.
https://virginmedia.aklamio.com/?source=vmcom_existingcust
https://www.virginmedia.com/help/refer-a-friend
You made need to contact Virgin Media’s referral partner Aklamio on 01576 820030 or email them at virgin-media@aklamio.com
on 24-05-2022 20:17
Hi @Simetra973, thanks for your post although I'm sorry to hear of your concerns raised.
Did your friend have this credited by someone here over the Community or was this processed by Aklamio? Can you advise on the username of your friend on here?
Many thanks
on 24-05-2022 21:38
It was through the community yes.
Its batman1234 on the forum.
Thanks
on 25-05-2022 08:27
Thank you for confirming Simetra973!
I will send you a PM to confirm a few details, and raise this for you so we can investigate further and try to get things resolved.
You will find the PM in the top right corner of the page in your Inbox.
We can return to the public thread with an update as soon as possible.
All the best!