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fionamattless1
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Refer a friend credit

Hi, I referred a friend who now also has virgin installed, however the £50 hasn’t been deducted from my first bill. 

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newapollo
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Re: Refer a friend credit

Hi fionamattless1,

The Refer a Friend credit wouldn't go against your account bill, this is a new process. 

After the services have been installed for 60 days (and not cancelled) VM send your rewards to their referral partner, Aklamio.

In some cases, it can take up to five weeks after your services have been installed for Aklamio to pop the reward in your referral accounts.

Aklamio will contact you when the rewards have been confirmed, and both of you can have it paid into either your bank account or PayPal account at any time from your referral accounts.

Info  below taken from https://virginmedia.aklamio.com/?source=vmcom_existingcust 

How can I claim my reward?

1. Log in to your Aklamio user account with your e-mail address and password.
2. Click on your user account name, which opens a menu - click on Account Balance.
3. You will then be taken to the Payout menu where you can have your confirmed rewards paid out via PayPal or bank transfer.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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