Recently got virgin the first bill came, went to pay using the app buts already been paid.

[rambo0007]

Got my first bill the other day had a quick glance at, few days later I look and it says it’s been paid. Anyone have any experience with this?

[Paul_DN]

Hi rambo0007,

Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to hear there is some confusion around your first bill already being paid, did you take an offer with a credit off the firat bill?

Regards

Paul.