email verification link not working

[dan_smith]

I am having exactly the same problem. 
I rang up and spoke to a woman who said it would be upscale to the IT team and I’d hear something when it was sorted but that was about a week ago. 

can this be sorted some other way? 

[Steven_L]

Hey @dan_smith,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I'm sorry that your verification email link isn't working and that we haven't yet got back to you with an update from our IT support team.

I have tried to jumpstart the process and sent a new verification email, please can you try to use this link on the new email and let me know how it goes.

Regards,

Steven_L

[dan_smith]

Hi Steven

I get a message telling me the link sent me is broken?

[Steven_L]

Thanks for coming back to us and letting me know about that @dan_smith, it looks like we'll need to get this raised with our support team but would need to confirm a few details via private message to be able to look into this. 
Regards,
Steven_L