Vat invoice

[martynlever]

hi,

my VAT invoices seem to have stopped, my last one was dated 1/12/2022.
i am therefore missing the last 3

can you send replacements please

regards

martyn

[Gareth_L]

Hello martynlever,

Thanks for your post. 
Sorry to hear about the issue with your last 3 VAT receipts not being received.
I can look into this for you and get them sent out.
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L

[Gareth_L · Accepted solution]

Hello martynlever,

Thanks for those details.

I have backdated the 3 missing VAT receipts now for you.

They can take around a week to be printed and sent out.

I have also reset the VAT option for the account going forward.

Can you please let me know if you don't receive the next one for March please.

Gareth_L

[martynlever]

Hi,

VAT invoices seem to have stopped again ;(

i am missing march, april and may if it doesnt show up in the next week

Regards

Martyn

[Beth_G]

Hi Martynlever,

Thanks for getting back in touch. I'm sorry to hear you're missing more VAT invoices. 

We'll be happy to get these sent out to you. I've popped you over a PM.

Thanks