on 17-02-2022 19:28
Good evening,
My brown cover has also blown off (even before the storm which is meant to be arriving tomorrow).
I am happy for a replacement to be sent out to me, if not happy to have an engineer come out to replace.
Thanks in advance!
Me Lotey
on 18-02-2022 08:18
Good morning @ALotey.
Welcome back to the forums & thank you for taking the time to post.
I am sorry to hear that the Omni box cover is broken.
We won't be able to send out a replacement, but I can book an engineer to come & fit a new one.
I will pop you over a PM so that I can confirm your address.
Kind regards,
Zak_M
on 18-02-2022 11:32
Thank you for providing me with that information in PM @ALotey,
I have arranged for the engineer to get this resolved, for the time, date & to make any further amendments please visit your My Virgin Media account.
Kind regards,
Zak_M