Netflix activation email not received (new Volt package)

[pego]

Also waiting 

[Kain_W]

Apologies for the issues faced pego, 

Welcome back to the community.

Can I ask when you accepted your Volt package?

Also on your MyVM account, does it state the Netflix service is activated?

Thanks,

[pego]

Contract including Netflix is 8th April.

Netflix is not activated.

thankyou!

[Alex_RM]

Hi pego,

When going through your online account, if you go the Netflix tab will it allow you to activate it that way?

Alex_Rm

[pego]

When I do that it asks me to take out a plan.

No option fog virgin media customers apart from adding the cost to your bill.

P

[Steven_L]

Thanks for coming back to us @pego.

Is Netflix definitely included in your new package?

Regards,

Steven_L

[pego]

Definitely 

[Steven_L]

Thanks for coming back to us @pego.

I would be happy to take a further look into this for you but would need to confirm a few details over via private message, please look out for my message and we can get started.

Regards,

Steven_L

[Steven_L]

Thanks for letting me know that @pego, has this worked and do you have Netflix activated?

Regards,

Steven_L

[pego]

Activated!  Thankyou.