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Problem with messaging your issue page

Just gone through all this process and got this when clicking send via the link below

https://www.virginmedia.com/shop/contactus/make-a-complaint

Method Not Allowed

The requested method GET is not allowed for the URL /my-cases/issue-submitted.

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Re: Problem with messaging your issue page

Ignore the above I have just tried it again and it worked this time.

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Re: Problem with messaging your issue page

Well I would like to put my thoughts forward about how people are being ignored, I'm not too bothered about it at the moment but when you put something in place to handle such matters you at least warrant some kind of answer.

It's been 2 weeks since I have used virgins message system and txt system and not received a single reply to my email address or phone, so will point them to this topic when or if things get any better with their staffing.

 

 

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Re: Problem with messaging your issue page

Well I tried the same thing again last Monday and I still have had no reply to my phone.

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