Hi @johnboy1948 thanks for your post here in the Community, hoping you're well.
You will receive a personalised communication that will detail the specific change to your monthly charge. Price increases will vary as it will be specific to the service(s) you have.
Your individual price rise will be specific to the service you have. Overall, the average price rise is 13.8%. Some price changes will be lower and some customers will be excluded completely.
Our new terms apply to those customers who have received written notification of the new terms. For other customers, their terms remain unchanged until we notify them otherwise in writing.
Many thanks
Tom_W
