Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Price increase

Gmac64
Joining in

on ‎27-03-2022 20:40

Can anyone please explain the £45 increase and what it is for. No warning at all. 

 

Gsrry

0 Kudos
3 REPLIES 3

Ernie_C
Very Insightful Person
Very Insightful Person

on ‎27-03-2022 21:06

An increase of that amount is usually down to one or all discounts ending.

You can check this as they are documented on your contract and every bill.

Having said that, you should get either an email or letter telling you when your minimum contract period ends and such discounts end.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos

nodrogd
Very Insightful Person
Very Insightful Person

on ‎27-03-2022 21:06

Have any of your fixed discounts expired? Anyone whose contract expired at the end of this month will see a reversion to normal pricing, plus the yearly price increase all at the same time.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos

David_Bn
Forum Team
Forum Team

on ‎28-03-2022 08:24

Good Morning @Gmac64, thanks for your post on our Community Forums, and a very warm welcome to you!

Have you possibly been able to read through your bills, via your self-care account to gain a better understanding on the £45.00 increase?

Kindest regards,

David_Bn

0 Kudos
Top