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Price Rise

Anonymous
Not applicable

on ‎10-01-2022 15:09

Just got an email from virgin media saying my monthly bill is going up £8.50 a month from March 1st (absolute joke)

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3 REPLIES 3

Andrew-G
Alessandro Volta

on ‎10-01-2022 15:37

You've got 30 days to cancel or see if VM will offer a discount rather than you leave.  Make sure you check out whether any new ISP has big price rises planned as they're all likely to be doing this, and steel yourself for the possibility of trouble getting through as many other people decide they want a word with VM about the new prices.

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Anonymous
Not applicable
In response to Andrew-G

on ‎10-01-2022 16:19

I am happy with the services i have but i think £8.50 a month increase is a bit steep.

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Nathan_B
Forum Team
Forum Team
In response to Anonymous

on ‎10-01-2022 19:49

Hi Steve721, 

 

Welcome to the forums 🙂

 

 Changing prices is never an easy decision, but as service usage has increased over the last 24 months we have to continuously re-invest in our network. Doing so permits more people to enjoy our services and meet the demand to continuously deliver the fastest widely-available speeds in the UK.

If you get in touch with the team, they'll be happy to take a look at your billing and package to see what can be done to help. You can find and access all of our available contact options, including live chat, here: virg.in/VMcontact

 

Regards

 

Nathan
 

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