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Cookie1973
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Poor service

Has anyone else had trouble being constant having services suspended? Have now been told I cannot cancel my services or give notice until I pay an amount I arranged to pay next week but have now been cut off early ! I’m fed up with the crap service and can’t even leave until I pay that amount 😡

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Superuser
Superuser
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Re: Poor service

Surely it’s straightforward. You promise to pay your bill on time to continue to receive the service. If you want to leave, surely it’s correct you should pay any outstanding bill to cancel.

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Cookie1973
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Re: Poor service

Yes true of course but bill isn’t due to be paid until 4th March 

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Cookie1973
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Re: Poor service

I should of said I cannot give 30 days notice until I pay the bill which isn’t due to be paid until 4th March 

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Superuser
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Re: Poor service


@Cookie1973 wrote:

Yes true of course but bill isn’t due to be paid until 4th March 


If your service has been restricted, you must have an outstanding bill that should have been paid already but you haven’t paid it.

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