Please verify cancellation by email as promised

[FedUP12345]

After a LOT of hassle I've managed to cancel Virgin but am awaiting email confirmation detailing last payment date, last day of services etc

I've rung up to ask for it to be sent only to be messed around as is Virgin's way. 

I do not want to go through the hassle of contacting OFCOM and CISAS as I've been through that with Virgin before due to their diabolical customer service.

Please send me the requested email confirmation as per the above. 

[Carley_S]

My apologies @FedUP12345 for your ongoing concerns. They agent you are speaking with in private message will be able to confirm and assist further with this. As advised, please direct anything further to your already open private message as we'll be able to support you quicker from this point.