Phone number wrong in my account details

[johnasimmons]

I've been onto my account (as I upgraded my broadband online) and the phone number on said account is incorrect & wont let me change it -help!

[johnasimmons]

It leaves this message "Phone number cannot be saved, please try again later" 

[Paul_DN]

Hi johnasimmons,

Thank you for reaching out to us in our community and welcome, sorry to hear you aren't able to update your contact details in your Online Account under my preference.

I will be more than happy to make sure this is updated our end, So I can help further I will send you an invite into a private chat, once received pleaser click on the purple envelope to accept.

Regards

Paul.
 

[Paul_DN]

Hi John,

Thank you for joining me in a private chat and clearing security, as you were unable to change your contact number Via your Online Account I have updated this for you.

If you need any further help, please do not hesitate to reach back out.

Regards

Paul.