Hello all i need to pay a bill but its my friends account and i have no details such as home phone or account number. All i have is address and postcode. Is there any 24 hour service at all. Automated services are running circles. I need speak with a person either on phone or via internet chat.
Thanks for your first post and welcome to our forums page.
Very sorry to hear you are having issues making a payment on the automated system. Unfortunately we can't take a payment from here, however, if you give the team a call on 150 / 0345 454 1111 option 1, option 1 then option 4, this will take you through to our customer services team and they will be more than happy to help.