Paying outstaing bill

[Andrea_lakey]

Good morning.

I need to pay an outstanding bill but I am unable to phone customer services to do this.  I can not do it online as I do not know my account number or log in details.  Can someone help me resolve this please.  Thank you.

[Alex_RM]

Hi Andrea_lakey,

Thanks for posting and welcome to our community 🙂

I'm sorry to hear you've had some issues making a payment.

I can arrange to send you a cop bill so you'll have the details you need in order to make a payment online.

I've popped you over a private message (purple envelope, top righthand corner)

Alex_Rm