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resiclara
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Oops, something's broken

Everytime I try to set up an account for my online billing for VirginMedia I get "Oops, something's broken" and nothing more.

I enter my numbers, area code and surname correctly. Been like that for 2 months. Help?

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Forum Team
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Re: Oops, something's broken

Hi resiclara,

 

Welcome to the forums and thank you for your post. I'm really sorry for any issues you've had trying to create an online account.

I can certainly take a look into this for you, we'll need to clear account security to do so. We'd never do this on an open platform so I'll send you a private message to collect the relevant information. Please head to the purple envelope in the top right corner to respond.

 

Thanks,

Rachael

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