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DaveH46
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Online Contract and Monthly Bill different

Online my Service Change Receipt says that my monthly Service Charge is £108.25 but my last two bills (and February) says £118.24 (£9.99 more) Which is the correct amount. If the bill was broken down further for each service it would be much easier to check.

Annotation 2019-01-23 124303.jpgAnnotation 2019-01-23 124402.jpg

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Superuser
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Re: Online Contract and Monthly Bill different

The difference is the cost Premier Sports.

When did you add it and get the change of service receipt?
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I work for Virgin Media - but all opinions posted here are my own
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DaveH46
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Re: Online Contract and Monthly Bill different

I suspected that was the case. I changed last October (removed phone and added Premier Sports) but only looked at the online Service Charge today. I assumed the Bill was correct but that the online contract did not include the Premier sports. As I said in my post if the bill was broken down better it would show up errors or omissions.

Thanks 

Dave

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