Menu
Reply
  • 3
  • 0
  • 0
DaveH46
Joining in
290 Views
Message 1 of 3
Flag for a moderator

Online Contract and Monthly Bill different

Online my Service Change Receipt says that my monthly Service Charge is £108.25 but my last two bills (and February) says £118.24 (£9.99 more) Which is the correct amount. If the bill was broken down further for each service it would be much easier to check.

Annotation 2019-01-23 124303.jpgAnnotation 2019-01-23 124402.jpg

0 Kudos
Reply
  • 19.74K
  • 2.02K
  • 3.77K
Superuser
Superuser
285 Views
Message 2 of 3
Flag for a moderator

Re: Online Contract and Monthly Bill different

The difference is the cost Premier Sports.

When did you add it and get the change of service receipt?
**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply
  • 3
  • 0
  • 0
DaveH46
Joining in
278 Views
Message 3 of 3
Flag for a moderator

Re: Online Contract and Monthly Bill different

I suspected that was the case. I changed last October (removed phone and added Premier Sports) but only looked at the online Service Charge today. I assumed the Bill was correct but that the online contract did not include the Premier sports. As I said in my post if the bill was broken down better it would show up errors or omissions.

Thanks 

Dave

0 Kudos
Reply