Not letting me create and account

[Nieckar18]

It’s not letting me create an virgin media account every password I use to create it with it will not let me do it and I can’t get hold of virgin media because they’ve also messed up my credit card payment name 

[Alex_RM]

Hi Nieckar18,

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having an issue creating an online account, we are aware of some not being able to create an account and are working hard to resolve this as soon as possible.

Alex_Rm

[Danielpitts1996]

I have the exact same issue did you find a fix for this ??? 

[Ashleigh_C]

Hi there @Danielpitts1996

Thank you so much for your post and I am so sorry to hear that you are also effected by this issue. 

Let me pop you a PM so we can take a closer look and see if we can find a work around. 

Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 

Thank you