Not getting verification email

[Or33]

I signed up to virgin media yesterday and I'm not getting my verification email to set up my account.

I received the first email about 2 hours after requesting it but it had expired. I have since requested a new verification email and have not received anything. I've checked spam and nothing.

Not a great start VM...

[David_Bn]

Thanks for coming back to us @Orr33, and I'm sorry to hear the activation E-Mail has still not been received. 

Check out the purple envelope in the top right hand corner for a private message from me.

Kindest regards,

David_Bn

[Or33]

After another 25min on hold, this issue is finally resolved.

[Ryan_N]

Thank you for keeping the thread updated and I apologise for the experience that has been had. 

Cheers, 

Ryan.