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winged_2001
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Message 31 of 42
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Re: Noisy, loose manhole cover outside house

Hi team, any updates? This is taking ages, really don't understand why - would be nice to have a positive update 🙂

If not could you pass me onto someone with a phone number to speak with to understand the situation better?
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Message 32 of 42
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Re: Noisy, loose manhole cover outside house

Hello winged_2001, 

I'm very sorry that this issue is ongoing and that the manhole cover hasn't been fixed / replaced yet. 

I will chase this up with my colleague Steven when he is back in the office tomorrow morning. 

If you would like to speak to our street equipment team directly then they can be contacted on 0330 333 0444

Kind regards, 

Dean C 

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winged_2001
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Message 33 of 42
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Re: Noisy, loose manhole cover outside house

Thanks Dean, did you catch-up with Steven - is it all sorted?
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Message 34 of 42
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Re: Noisy, loose manhole cover outside house

Hello winged_2001

 

As Steven is out of the office for the weekend I have dropped him an email to see if we can get some more information.

 

Thank you for your continued patience. 

David_Pn
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winged_2001
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Message 35 of 42
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Re: Noisy, loose manhole cover outside house

Hi team, please can we get an update and an explanation on timescales?

I've tried phoning the number from Dean and it's an automated line, tried multiple combos. Please supply a phone number so I can speak directly to the team.

Thanks,

James

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Message 36 of 42
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Re: Noisy, loose manhole cover outside house

Hi winged_2001

 

We haven't received an update as of yet.

 

So that we can chase this can you provide us with an approximate location of the cover please?

 

I have looked through the thread to see if the location has already been posted. My apologies if I have missed it. 

David_Pn
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winged_2001
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Message 37 of 42
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Re: Noisy, loose manhole cover outside house

Sure - you've been contacted by Camden council to agree to the work, they've confirmed it's your cover. You should be able to see the screenshot and the name of the sender, so you can look it up. They've assured me they're awaiting your confirmation.

Anyway, it's located in the road outside 46/48 Primrose Hill Road, NW3, London

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Message 38 of 42
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Re: Noisy, loose manhole cover outside house

Thanks winged_2001

 

We have contacted the Team that are responsible for Street Furniture, Cabinets, Man hole covers etc 

Gareth_L

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winged_2001
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Message 39 of 42
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Re: Noisy, loose manhole cover outside house

Hey, any update? Please can you provide me with a phone number to speak with a member of the team directly? This is dragging on.

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Message 40 of 42
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Re: Noisy, loose manhole cover outside house

Thanks winged_2001,

 

I'm going to chase this up to see if this is ours or if Camden Council have misinformed you

 

Kindest regards

 

David_Bn

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