No contract or account number

[Patrickh_137]

I have not received an email from virgin media with a contract, account number or area reference.

I have been on the phone 3 times this last week trying to rectify it and still nothing. Even though I confirm the email with them each time I think that Virgin Media have spelt it wrong

[Gareth_L]

Hello Patrickh_137

Sorry to hear this 

We can get this sorted for you on here and check we have the right details

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

[Gareth_L]

Hello Patrickh_137

Thanks for your reply 

Glad you have managed to get this resolved now

Apologies for the incorrect spelling of your name 

Gareth_L