Hi jblk,
Thank you for reaching out to us in our community and welcome, sorry to see you haven't received any notification around the new package you signed up to, I have been able to locate your account, and it looks like you have spoken to us since your last post, when a new deal is taken this is added on a 30-Day notice period and the contract letter/ Email is usually received around 5 Days later, if you do need any further help with this or anything else, please do not hesitate to reach back out to us?
Regards
Paul.
