No confirmation email

[hjobling94]

I ordered online for tv and broadband package on the 19th i also signed my pre contract on the same day however i have had no confirmation email of my order and today is the supposivley delivery date of my equipment however i have had not confirmation of this or anything regards to my delivery of equipment.

[VM-Jon]

Hi @hjobling94 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon