New user pasword error

[Mohit]

Hi team ,

i am new user to vigin mobiles and when i am trying to create an account in the my virgin app it not allows me to create an account as when i setup the password for that it always show that you cannot use this password and i have tried with n number of combinations but nothing works .

could you please help here to get this sorted .

thanks 

[Zach_R]

Hi @Mohit,

Thank you for your post and welcome to our community forums. We're here to help.

I am so sorry to hear you're having some complications registering for an online account for your Virgin Mobile services. Can you clear your cache and cookies and then head to this link and try registering, please?

Thanks,
 

[Mohit]

Hi @zack 

I am getting this error while i am creating my account for broadband not for mobile .

Please help to sort this out it is not at all good .

Regards,

Mohit 

[Ryan_N]

I will send you over a private message to change the not all good, to all good 🙂 

Cheers, 

Ryan.