on 06-06-2023 22:45
Hi all,
Just wondering if there is anything else i need to do to trigger the faster upload speed to my Gig 1 subscription.
I rang VM yesterday who told me to just reboot the router which I did. I have a HUB 4 if that makes any difference. Thanks in advance!
Answered! Go to Answer
on 07-06-2023 19:51
Hopefully they will respond on here.
It could be that your area hasn't been updated yet (Physical hardware changes might be required).
on 07-06-2023 08:14
Hi ALTiD,
Thank you for your post and welcome to the community.
I'm very sorry to see you aren't getting that speed yet.
Can you please run a speed test on https://www.samknows.com/ and post the results on here.
^Martin
on 07-06-2023 10:40
Thanks for the reply. Have attached Samknows speedtest pic. Thanks
on 07-06-2023 10:47
Please attach the "configuration" tab.
on 07-06-2023 11:09
Sorry. Not sure what was needed. Also trying to do this remotely atm lol
07-06-2023 11:41 - edited 07-06-2023 11:42
The configuration shows you are still on the lower upload speed.
All I can suggest is to powered down the Hub4, wait 30 seconds then power up and see if the new configuration is downloaded.
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on 07-06-2023 13:40
Thanks for the reply. Did this last night but will try again tonight when I get back. Will update the thread if it's fixed or not.
on 07-06-2023 15:26
Worked OK first time for me with a reboot !
on 07-06-2023 17:34
on 07-06-2023 17:58
Hi,
Just turned router off for a minute and the speed is still the same. Could you look into it for me please.
Many Thanks