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New upload speed (105mb)

ALTiD
Tuning in

Hi all,

Just wondering if there is anything else i need to do to trigger the faster upload speed to my Gig 1 subscription.

I rang VM yesterday who told me to just reboot the router which I did. I have a HUB 4 if that makes any difference. Thanks in advance! 

Router Status.jpgSpeedtest.jpgUpstream.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

Hopefully they will respond on here.

It could be that your area hasn't been updated yet (Physical hardware changes might be required).

See where this Helpful Answer was posted

34 REPLIES 34

Martin_N
Forum Team
Forum Team

Hi ALTiD,

Thank you for your post and welcome to the community. 

I'm very sorry to see you aren't getting that speed yet. 

Can you please run a speed test on https://www.samknows.com/ and post the results on here. 

^Martin

Thanks for the reply. Have attached Samknows speedtest pic. Thanks

Screenshot_20230607_103250_Remote Desktop.jpg

Tudor
Very Insightful Person
Very Insightful Person

Please attach the "configuration" tab.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Sorry. Not sure what was needed. Also trying to do this remotely atm lol

Screenshot_20230607_110739_Remote Desktop.jpg

Ernie_C
Very Insightful Person
Very Insightful Person

The configuration shows you are still on the lower upload speed.

All I can suggest is to powered down the Hub4, wait 30 seconds then power up and see if the new configuration is downloaded.

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Thanks for the reply. Did this last night but will try again tonight when I get back. Will update the thread if it's fixed or not.

Worked OK first time for me with a reboot !

Hi @ALTiD 

How has your service been since the advice given by @Ernie_C Do you need any further help with your speed issues?
Thanks,

Akua_A
Forum Team

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Hi,

Just turned router off for a minute and the speed is still the same. Could you look into it for me please.

Many Thanks