I accepted the offer of a new deal, but my new contract does not match the offer. Please can someone from Virgin Media pick this up and help me sort it out?
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Thanks @paultechy for your reply.
Please see "New contract details appear not as agreed" which has been picked up by Katie from the Forum Team.
Thank you for your post. I'm sorry to hear about this.
@paultechy is correct as this isn't a dedicated channel for package queries. We will help if we can though.
Do you have a copy of what was originally offered and a copy of what you have been provided?
Please can you DM me so that I can reply to you privately.