on 06-12-2022 13:41
So I signed a new contract on 18th August and still cannot access Netflix. I have contacted VM over 10 times to be fobbed off with it will be fixed in a few days….
click on the email… I don’t have one
click the activate Netflix button in My Virgin Media…. I don’t see this in my account.
how is it taking so long to resolve. Numerous complaints and technical tickets raised and still not resolved.
Breaching contract that we agreed nearly 4 months ago. I’m sure if I didn’t pay my bill for 3 months you’d be quick to get in touch!!!
on 06-12-2022 15:57
Hi Lisah82,
Thanks for posting and welcome to our community 🙂
I'm sorry to hear you've had some issues with setting up Netflix.
Thank you for letting me know you've already tried via your online account. So I can take a closer look a things I've popped you over a private message (purple envelope, top right hand corner)
Alex_Rm