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Netflix activation failure since 18th August

Lisah82
Joining in

So I signed a new contract on 18th August and still cannot access Netflix. I have contacted VM over 10 times to be fobbed off with it will be fixed in a few days….

click on the email… I don’t have one 

click the activate Netflix button in My Virgin Media…. I don’t see this in my account.

how is it taking so long to resolve. Numerous complaints and technical tickets raised and still not resolved.

 

Breaching contract that we agreed nearly 4 months ago. I’m sure if I didn’t pay my bill for 3 months you’d be quick to get in touch!!!

1 REPLY 1

Alex_RM
Forum Team
Forum Team

Hi Lisah82,

Thanks for posting and welcome to our community 🙂

I'm sorry to hear you've had some issues with setting up Netflix.

Thank you for letting me know you've already tried via your online account. So I can take a closer look a things I've popped you over a private message (purple envelope, top right hand corner)

Alex_Rm