Need a new longer external cable

[sjhfish]

We’re having an extension built and need to reroute and extend the external cable. Is this a service Virgin engineers can supply?

[Gareth_L]

Hello sjhfish,

Thanks for your first post and welcome to our Community.

We are able to arrange relocation of equipment/cables here.

We just need to advise it will be a £25 call out charge payable on the next bill.

If you do wish to go ahead with this, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L