Menu
Reply
  • 1.25K
  • 43
  • 93
Forum Team (Retired) John_GS
Forum Team (Retired)
357 Views
Message 11 of 24
Flag for a moderator

Re: NOT WELL REPAIRED

Cheers, have a good day.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply
  • 123
  • 1
  • 14
IKbrunel
Up to speed
344 Views
Message 12 of 24
Flag for a moderator

Re: NOT WELL REPAIRED

As of 19-03-2019VIRGIN CAB 19-3-2018.jpg

 

0 Kudos
Reply
  • 123
  • 1
  • 14
IKbrunel
Up to speed
299 Views
Message 13 of 24
Flag for a moderator

Re: NOT WELL REPAIRED

28-03-219

VIRGIN CABINET 28 MARCH 2019.jpg

 

0 Kudos
Reply
  • 235
  • 9
  • 13
Forum Team
Forum Team
297 Views
Message 14 of 24
Flag for a moderator

Re: NOT WELL REPAIRED

Hi lKrbunel,

 

We are sorry to hear this cabinet has not been resolved. We will get in touch with the team during their opening hours tomorrow to chase this up. 

 

Our apologies,

 

Louis

0 Kudos
Reply
  • 123
  • 1
  • 14
IKbrunel
Up to speed
245 Views
Message 15 of 24
Flag for a moderator

Re: NOT WELL REPAIRED

As of 16 April 2019virgin cabinet.jpg

 

0 Kudos
Reply
  • 508
  • 21
  • 47
Forum Team
Forum Team
235 Views
Message 16 of 24
Flag for a moderator

Re: NOT WELL REPAIRED

Hi IKbrunel,

 

 

Thank you for reaching out to us Via our community.

 

 

I have now sent all the relevant information to our network team who will look into this, If this is our box they will get this resolved 

 

 

Thank you again for bringing this to our attention.

 

 

Kind regards.

 

Paul. 

 

0 Kudos
Reply
  • 123
  • 1
  • 14
IKbrunel
Up to speed
162 Views
Message 17 of 24
Flag for a moderator

Re: NOT WELL REPAIRED

30 APRIL 2019.VM CABINET- NOT REPAIRED_.jpg

 

0 Kudos
Reply
  • 618
  • 25
  • 37
Forum Team
Forum Team
158 Views
Message 18 of 24
Flag for a moderator

Re: NOT WELL REPAIRED

Thanks for your post IKrunei,

 

Sorry to see that this is still an on going issue. 

 

I've forwarded this on to the appropriate team to get this resolved as soon as possible.

 

Hopefully they can act in a swift manner for us

 

David_Bn

0 Kudos
Reply
  • 123
  • 1
  • 14
IKbrunel
Up to speed
120 Views
Message 19 of 24
Flag for a moderator

Re: NOT WELL REPAIRED

14 May 2019VIRGIN CAB-AGAIN.jpg

 

0 Kudos
Reply
  • 11.18K
  • 742
  • 3.22K
Superuser
Superuser
114 Views
Message 20 of 24
Flag for a moderator

Re: NOT WELL REPAIRED

As the sole improvement VM engineers have made seems to be the addition of more leaves....

@ModTeam  any chance of someone actually sorting this out?

If its been passed across to service all the times you say it has, you have a serious communication problem. On top of the serious communication problem caused by a cabinet open to the elements.