Menu
Reply
  • 1
  • 0
  • 0
williamscott
Settling in
175 Views
Message 101 of 106
Flag for a moderator

Re: NEW BUILD CONNECTION

Connection Unavailable in L16

L16 9JA53.3987-2.887454102
L16 9JL53.375-2.8473987
L16 8GA53.374-2.89360114
L16 7QF53.401-2.8671239
L16 8PA53.396-2.86769114
L16 8PD53.362-2.8863073
0 Kudos
Reply
  • 1
  • 0
  • 0
swhite63
Joining in
136 Views
Message 102 of 106
Flag for a moderator

Re: NEW BUILD CONNECTION

Hi,

I’m new to the community so hopefully in the right place. We are planning to build a new self build house in the garden early next year and was wondering if anyone knows what options I have for Broadband. We are currently with virgin and would like the same in the new house. Does anyone know how much the connection is likely to cost or how I get a quote? We need to get Gas/Electric/Water to the property so may make sense to lay the broadband in the same trench (assuming that’s allowed).

Any advice or help would be appreciated.

thanks

0 Kudos
Reply
  • 958
  • 33
  • 77
Forum Team
Forum Team
128 Views
Message 103 of 106
Flag for a moderator

Re: NEW BUILD CONNECTION

Hello swhite63

 

There is a lot of baring factors with things like this, Unfortunately it is not something we can check from here. The best option would be to call our sales team on 0800 183 1234 they will be able to shed more light on this.

 

Thanks Joe_F

0 Kudos
Reply
  • 2
  • 0
  • 0
Makster88
Joining in
75 Views
Message 104 of 106
Flag for a moderator

Re: NEW BUILD CONNECTION

Hi All,

Just moved into a new build that has a Virgin Media plate (just a white plate with the logo, no ports) and I want to transfer over our existing Fibre Optic Broadband contract but the postcode checker and telephone support states Virgin isn’t supported when the building development insists it is and I can see for myself the media plate.

Can you help? Postcode is E17 9SL

Thanks

0 Kudos
Reply
  • 3
  • 0
  • 0
CS92
Joining in
19 Views
Message 105 of 106
Flag for a moderator

Re: NEW BUILD CONNECTION

Hello,

We moved in to a Bellway home in the 2nd week of May but when I put my postcode in online it says the service isn't available, however other properties on the development are.

I could do with Broadband being available as soon as possible so that I can work from home.

Is anyone on here able to advise?

Thanks

0 Kudos
Reply
  • 787
  • 34
  • 46
Forum Team
Forum Team
13 Views
Message 106 of 106
Flag for a moderator

Re: NEW BUILD CONNECTION

Good Afternoon CS92,

 

Sorry to see you've been kept waiting to have Virgin Media broadband installed in your new home.

 

I'm happy to look into this for you and I'll drop you a PM to do this. Check out the purple envelope in the top right hand corner of the screen

 

David_Bn

0 Kudos
Reply