on 05-10-2017 20:55
on 27-05-2019 02:16
on 07-06-2019 21:33
Hi,
I’m new to the community so hopefully in the right place. We are planning to build a new self build house in the garden early next year and was wondering if anyone knows what options I have for Broadband. We are currently with virgin and would like the same in the new house. Does anyone know how much the connection is likely to cost or how I get a quote? We need to get Gas/Electric/Water to the property so may make sense to lay the broadband in the same trench (assuming that’s allowed).
Any advice or help would be appreciated.
thanks
on 10-06-2019 08:47
Hello swhite63
There is a lot of baring factors with things like this, Unfortunately it is not something we can check from here. The best option would be to call our sales team on 0800 183 1234 they will be able to shed more light on this.
Thanks Joe_F
on 19-06-2019 23:42
Hi All,
Just moved into a new build that has a Virgin Media plate (just a white plate with the logo, no ports) and I want to transfer over our existing Fibre Optic Broadband contract but the postcode checker and telephone support states Virgin isn’t supported when the building development insists it is and I can see for myself the media plate.
Can you help? Postcode is E17 9SL
Thanks
on 18-07-2019 11:39
Hello,
We moved in to a Bellway home in the 2nd week of May but when I put my postcode in online it says the service isn't available, however other properties on the development are.
I could do with Broadband being available as soon as possible so that I can work from home.
Is anyone on here able to advise?
Thanks
on 18-07-2019 13:24
Good Afternoon CS92,
Sorry to see you've been kept waiting to have Virgin Media broadband installed in your new home.
I'm happy to look into this for you and I'll drop you a PM to do this. Check out the purple envelope in the top right hand corner of the screen
David_Bn
on 17-09-2019 09:28
Hi
I'm looking to move to Virgin Media for all my services but it says online and when I called that it's not set up.
I am in a new Barratt home and on speaking to the site team they have told me that all houses are set up for Virgin media and have Virgin media points in the houses.
Could someone advise as I've cancelled sky already and I am on the countdown to having no services?
Thanks
on 17-09-2019 15:59
Hi Cozy150480,
Thanks for posting and welcome to the team. You'll need to speak to the home build team on 0800 073 7100 and they are open 9am - 5pm Monday - Friday.
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 17-09-2019 16:46
Thanks John
I spoke to them this afternoon and they advised that my house will get connected soon, unfortunately if this is not before the 17th October when all of my other services are disconnected I will be forced to go with someone else as I work from home so cannot be without a connection.
on 17-09-2019 16:51
Aaah, sorry about that 😞
Hopefully in the future.
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill