on 05-10-2017 20:55
on 14-04-2019 09:11
Hi Cupra265,
Thank you for your post.
When you used the checker did you register your interest?
^Martin
on 14-04-2019 09:15
Hi Martin,
Thanks for your speedy reply, I did register my interest yes. I was hoping more info may be obtainable from someone rather then an automated service 🤞🏻.
Regards
Tim
on 14-04-2019 09:20
Sadly not more information would be passed on when available.
^Martin
on 14-04-2019 09:27
Awesome,
I think my next step is to contact Barratt I believe they should have completed some forms to bring Virgin to the estate. I’m viewing the property again Wednesday so I’ll also check if there’s any Virgin Cables.
Regards
Tim
on 04-05-2019 20:27
Hi All,
Could someone help me . I moved to new house but on virgin website is saying i can't connect to virgin because service is not available at this address . I know the whole street have virgin cables already . I was trying to find the answer using virgin call centre but always is the same answer " we call you back " and no one calling back.
Can someone provide me the phone number to UK based call centre ?
on 05-05-2019 14:54
Hi Kolosik,
Thank you for reaching out to us in our community.
Sorry you haven't received a promised call back.
I would like to invite you into a private chat so I can take some details and possibly get a spotter to look into this for you.
I will send you a chat request shortly, please click on the purple envelope to accept.
kind regards
Paul.
on 08-05-2019 09:55
Hi All,
I am due to move in to my Taylor Wimpey house in the 2nd week of June, however my address is not coming up on the search when I enter my postcode, however other properties on the development are.
I've tried to call the New Build line a number of times but have just been put on hold and then disconnected.
I need my internet setting up for when I move in as I work from home.
Could someone please look into this for me so that I can get the ball rolling in time for move in?
Kind Regards
on 08-05-2019 13:07
Hi JoshNorth93,
Thanks for your post and a warm welcome to our Community Forum!
I can take a closer look into this for you.
Check out the purple envelope in the top right hand corner of your screen for a PM from me
David_Bn
on 22-05-2019 21:29
on 22-05-2019 21:54
Hi pex123,
Thank you for taking the time to get in touch.
Sorry to hear you're having problems taking out our services. I would love to see what we can do to help you and have popped you a PM, please reply when you can 🙂
Thanks,