on 05-10-2017 20:55
on 20-02-2018 11:16
Thanks Karen.
The developers have installed the inspection chambers and green ducting in the road and there are cables entering the house so I'm hoping all will be good. The house isn't quite ready yet - some time in early April.
Cheers,
Mike
on 20-02-2018 13:03
Fingers crossed for you then as this sounds good so far 🙂
Catch you next week!
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on 22-02-2018 17:00
Hi Karen,
Would you be able to help me too?
I have purchased a new build and all the flats are wired for virgin, however when speaking to your sales team they have said it isn't available.
Thanks!
Rachel
on 12-04-2018 14:22
Hey Mike
Thanks for the PM 🙂
The teams popped back while I was off last week confirming it was linked to an NBU 58171, meaning planning is there for the most part ad they asked the Housefiles and Build teams when this is being released to LS which is the stage our accounts go to when they are Live and serviceable.
I've popped back to them with a request to chase this again as there's not been an answer yet.
Thanks!
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on 12-04-2018 16:07
Thanks Karen. We're hoping to move in on 25th May so hopefully this will give enough time for the house to be connected.
Cheers,
Mike
on 16-04-2018 08:54
Fingers crossed Mike
There's no hard and fast time-frame with these things as I have come to learn working on the forums so if you don't hear back from me by next week pop back on this thread and I'll chase it again for you.
Thanks again.
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on 20-04-2018 15:57
Hi,
How long does it take for an address to be release? Ive also been told by developer that the whole development is already connected for Virgin Media. Once the team have done the job. How long does it take for the address to be released for me to be able to order a connection for it?
Also, Once the form is submitted how long would it normally take for it to be connected up and running?
on 20-04-2018 18:44
Hi Techie93,
Thanks for your post and welcome to the forums.
It's hard to say as there are so many different things to take in to consideration.
If you're able to fill in a referral form with your development do this as it will be the quickest way to get installed.
This needs to be done 4 - 6 weeks before moving in though.
Thanks,
on 21-04-2018 10:06
Thanks Kath.
Will ask the development team for this on our next visit.
on 23-04-2018 10:29
Hi mikeyd1973
I've not heard back from the New Build Liaison officer who this was flagged to so I have passed this back to them for you.
Thanks for the PM chaser too!
Speak soon!
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