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My virgin media account setup

Chackney
Joining in

I'm a new Virgin Media customer and trying to set up an account with My Virgin Media to get set up with the Apps and manage my account online. However, when I'm trying to create a password in the app or online I get told that the password is unacceptable regardless of what password I enter. I have tried lots of different passwords over multiple days with no success. 

2 REPLIES 2

Chris_W1
Forum Team
Forum Team

Hi Chackney, thanks for the message and welcome to the forums. 

I am sorry to hear that you are unable to set up the online account and will send you a PM. 

Kind regards, Chris. 

 

Hi, I have same issue, pls contact me