cancel
Showing results for 
Search instead for 
Did you mean: 

My virgin bill

angelastinson
On our wavelength

I had my virgin contract voided as I have terrible service  , now i went in my virgin media to see whats going on and it says I owe a month's bill even though I don't even have my router anymore as your team is picking it up. Also I'm sure I should of had credit which I didn't. I actually  ant believe how incompetent virgin staff are, can someone look at this please 

1 REPLY 1

Martin_N
Forum Team
Forum Team

Hi angelastinson,

Thank you for your post. I'm very sorry for any issue with your account. 

I am more than happy to take a look into this. 

I will private message you to confirm some information. 

^Martin