on 01-02-2022 16:59
Hi,
I haven’t been able to access my profile for over a year. Contacted Virgin months ago and was told a problem their end and would be sorted.
Still the same. I’ve cleared cache, cookies, etc. Tried from IPad, Phone and Laptop.
Please help if any ideas
Thanks
on 01-02-2022 19:32
Hi OxYellow,
Thanks for posting and welcome to our community 🙂
I'm sorry you've had some trouble signing into your online account.
So I can help I'll need a few more details from you, I've popped you over a private message for this (purple envelope, top right hand corner)
Alex_Rm