29-03-2022 11:11 - edited 29-03-2022 11:15
On my account it shows that Netflix is included in my package but where are my log in details thanks
29-03-2022 12:11 - edited 29-03-2022 12:11
Virgin Media doesn't tell you your Netflix details. You either use an existing Netflix account or create a new one. How that works depends on which option you have.
For bundle inclusive Netflix you'd follow the email activation link (or follow the My Virgin Media website) to either link an existing Netflix account to your Virgin Media services or to create a new username on the Netflix website and then do the same.
For the full priced 'add to bill' option, you sign up via My Virgin Media or via the Netflix app on the Virgin TV box, or you use an existing Netflix username that doesn't have an active subscription, choose the tier of service and confirm the billing to your Virgin Media bill.
29-03-2022 12:34 - edited 29-03-2022 12:34
I don’t have any email activation links it just says included in my package so where do I get the link from ?
on 29-03-2022 13:14
on 29-03-2022 15:08
Go to the Netflix app on your virgin box, open it and follow the instructions on screen
on 29-03-2022 15:43
on 29-03-2022 17:35
@Cawsie wrote:Go to the Netflix app on your virgin box, open it and follow the instructions on screen
Just say join or log in
on 29-03-2022 17:38
Mmmm
Try log in see what happens
on 29-03-2022 17:45
@Cawsie wrote:Mmmm
Try log in see what happens
Don’t have any details to log in with as don’t have Netflix personally
on 29-03-2022 17:49
If your Netflix is definately included, ring netflix and they'll sort u out. Is there a code on the screen for you to give them?