My account closed too early

[Frilly]

I'm moving house and asked for my account to be closed on 7th September, however it appears to have been closed yesterday - 7th August, a month too early 😭 Can it be reinstated asap as I need to work from home and unable to without the Broadband.

[Reece_MH]

Hi @Frilly,

Thanks for your post, and a warm welcome to our Community Forums!

I'm really sorry to hear you've been disconnected earlier than expected. I've taken a look at things on our end and can see you have since spoken with our team and had this problem resolved.

Please let us know if you need anything else, or have any further questions.

Cheers,