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daperdepa
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Moving out without next address

Hi. We have a Virgin bundle including broadband, tv, landline and two cell phone numbers. As we are about to move out our home in England, with no definite next address yet, we would like to keep those services even in the interim. Does anyone know if this is possible? If so, what steps shouls I follow?

Thanks.

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Re: Moving out without next address

Hi daperdepa, 

 

Thanks for your post Smiley Happy

 

An address can only have one active account so if new tenants move in to the property and order Virgin Media services then they will cancelled and you'll be marked as gone away. 

 

The best thing to do is speak to our Movers team on 150 / 0345 454 1111. They can run through any options you may have. 


Come back and let us know how the call goes. 

 

Thanks,

Kath_F
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