Moving house - area not supported by virgin services

[d3m0n123]

Evening

I've very recently been through the move house process with virgin and unfortunately, the new house has no access to virgin services so I had no choice but to give the 30 days notice in writing.

My concern is in relation to my email address (it's a Blueyonder one) as I understand that this will also cease to be active - however, I have a lot of accounts set up all over the place that are associated with this email address and need to know how much time I have before its cut off as I'm assuming most will issue confirmation to the Blueyonder account so need as much time as possible to sift through them all?

[goslow · Accepted solution]

90 days before the email account is closed (although, given the unreliability of the VM email system at the moment, access within that period may be variable too). See below

https://www.virginmedia.com/help/virgin-media-how-to-cancel

If you need to rescue the emails from the account (because you have no local copies stored), see this post from the forum archive to see if that helps any

https://community.virginmedia.com/t5/Forum-Archive/Backing-up-your-Emails-One-of-many-solutions/m-p/...

The post is a few years old so screenshots etc. may not match the current software. Use at your own discretion/risk.