Hi,
I’m moving home at the end of the month and want to tell Virgin Media but really can’t be bothered hanging on phone queues. Plus, my wife is working from gone and constantly in meetings so I don’t want to disturb her.
I’m very very tempted to move to Sky, especially with the idea of Sky Glass and I also need to cut down the cost of my package as I’m paying way more than I should be given that my main use is the broadband and recording terrestrial TV on my TiVo and then streaming it to my phone. I have a landline I literally never use, not even for incoming calls. I’m registered blind so some of the accessibility features of Sky are quite attractive. Plus, it’d be nice to no rather get constant harassing calls claiming to be reviewing my bill, trying to check I’m on the right package etc when all they want to do is sell me a mobile contract I have no use for or add sports/movies that I’m not going to watch at all. Even when I blocked the number they just switched to another one. I’ve been with Virgin for about 15 years (this time round) as I always liked the fibre broadband but other providers have that now so there’s not really any reason to stay. Despite being with them that amount of time my account says I’m on a contract with them for another few months. Presumably because I’ve agreed to a small change to my package about a year ago.
So, how do I message them about moving home? I imagine I’ll need to take them with me for a few months.
