Missing welcome email

[GullyGullyGully]

Hello there,
I haven't received my welcome email and I require the account no. and area reference in order to create my virgin media account.

[David_Bn]

Good Morning @GullyGullyGully, thanks for your post on our Community Forums, and a very warm welcome to you!

Sorry to hear you've not received the welcome E-Mail

Has it possibly come through since your post? 

Can you please confirm you've checked the spam/junk folder within your inbox for me?

Kindest regards,

David_Bn

[GullyGullyGully]

Hello, yes I have nothing from virgin media in my email or spam folder.

My internet was set up in early March

Thanks for your help

[David_Bn]

Thanks for checking this for me

Sadly I won't be a in a position to offer a welcome E-Mail to you, but if we can pass data protection over a private messaging chat, I'll be able to send you the copy of your contract with the required information

Check out the purple envelope in the top right hand corner for me

Kindest regards,

David_Bn