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Andywilliams01
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Mis-sold

[MOD EDIT: Staff member's name removed], sent us an Oooomph bundle deal, 29£ for mobile sim, tv, and M100, when we went to take the deal, he said that the mobile sim wasn't apart of the deal, when it clearly stated that it was, he asked for a picture that we sent, he still denied it was misleading, blatant liar, this can only be used to draw gullible people in to them give them a worse than was originally offered, these people cannot be trusted....  20190810_144654.jpg

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cje85
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Re: Mis-sold

It's not the clearest advert and you may wish to refer it to the ASA to see if they agree, but in VM's defence, it does say "Add some oomph to your bundle with faster fibre plus a superfast mobile sim" implying that faster fibre and a mobile sim are optional extras that can be added separately, on top of the advertised package.

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