Memorable word

[Zoe-33]

I have forgotten my memorable word. I reset it recently but haven’t made a note of it anywhere & can’t remember it again & had trouble last time trying to get past security.  

[goslow]

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@Zoe-33 wrote:

I have forgotten my memorable word. I reset it recently but haven’t made a note of it anywhere & can’t remember it again & had trouble last time trying to get past security.  

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For your VM telephone password, reset online as per post #2 below

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Cancellation/m-p/5223354

[Ayisha_B]

Hi 👋 @Zoe-33 

A warm welcome to our Community Forums and thanks for your post.

Let us know if you manage to reset it online as per the thread shared by goslow.

Thanks